I'm locked out of running Vitruvius. The program attempts to install the update patch upon launch - I have no control over the process - and when the update fails the program instance terminates.
Auz Clement
said
3 months ago
Rob, we have the issue noted and are looking into it now. I have a remote session with you at 11AM Pacific to try and figure out this issue. I will update this post once we have more info. This is not an issue with any other users at this time.
Thank you for your patience during BETA!
Auz
C
Charles Shade
said
3 months ago
Yes 1.0.2 installed fine here though the workspace is hung up in the top of a second monitor and unable to move or shutdown except with Taskmanager
Auz Clement
said
3 months ago
We were able to resolve this issue through a remote session by uninstalling and reinstalling the application. Please see the following article on how to uninstall:
I'm locked out of running Vitruvius. The program attempts to install the update patch upon launch - I have no control over the process - and when the update fails the program instance terminates.
Rob, we have the issue noted and are looking into it now. I have a remote session with you at 11AM Pacific to try and figure out this issue. I will update this post once we have more info. This is not an issue with any other users at this time.
Thank you for your patience during BETA!
Auz
Yes 1.0.2 installed fine here though the workspace is hung up in the top of a second monitor and unable to move or shutdown except with Taskmanager
We were able to resolve this issue through a remote session by uninstalling and reinstalling the application. Please see the following article on how to uninstall:
How to Uninstall